Privacy Policy

Facts

What does OneLoan Direct, LLC (“OneLoan”) do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons OneLoan Direct chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does OneLoan Direct share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes - information about your transactions and experiences Yes No
For our affiliates' everyday business purposes - information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For non-affiliates to market to you No Yes

To Limit our Sharing

Mail the form below or fill out and email to [email protected]

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. Questions? Call 1 (844) 284 7195 or go to www.theoneloan.com

Mail-In Form

If you have a joint account, your choice(s) will apply to everyone on your account unless you mark below:

☐ Apply my choices only to me

Mark any/all you want to limit:

Name ____________________________________

Address ____________________________________

City, State, Zip ____________________________________

Mail to:

OneLoan Direct, LLC ATTN: Privacy Policy Opt-Out PO Box 5493 Carol Stream, IL 60197

Who we are

Who is providing this notice? OneLoan Direct, LLC

What we do

How does OneLoan Direct protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does OneLoan Direct collect my personal information?

We collect your personal information, for example, when you

Why can’t I limit all sharing?

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account – unless you tell us otherwise.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint marketing

A formal agreement between non affiliated financial companies that together market financial products or services to you.

Other important information

See below for important state-specific disclosures.

For California residents:

In accordance with California law, we will not share information we collect about you with nonaffiliates, except as allowed by law. For example, we may share information with your consent or to service your accounts. See below for your right to limit our sharing among our affiliates.

For Nevada residents:

We are providing you this notice pursuant to state law. You may be placed on our internal “do not call” list by calling 1 (844) 284 7195. Nevada law requires that we also provide you with the following contact information:

Bureau of Consumer Protection, Office of the Nevada Attorney General 555 E. Washington St. Suite 3900, Las Vegas, NV 89101 Phone: 702-486-3132 [email protected]

For Vermont residents:

In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law, such as with your consent or to service your accounts. We will not share information about your creditworthiness with our affiliates without your authorization or consent, but we may share information about our transactions or experiences with you with our affiliates without your consent.

Additional rights for California residents - Important Privacy Choices for Consumers

You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below.

You have additional rights under Federal law. See the form with the heading:

"Facts - What Does OneLoan Direct do with Your Personal Information"

Your rights:

You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your choices:

Restrict Information Sharing with Companies we own or control(Affiliates):

Unless you say “No,” we may share personal and financial information about you with our affiliated companies.

☐ NO, please do not share personal and financial information with your affiliated companies.

Restrict Information Sharing with Other Companies We Do Business with to Provide Financial Products and Services:

Unless you say “No,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

☐ NO, please do not share personal and financial information with outside companies you contract with to provide financial products and services.

Time Sensitive Reply

You may make your privacy choice(s) at any time. Your choice(s) marked here will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.

Name ____________________________________

Account Number (if applicable): ____________________________________

Signature & Date: ____________________________________

To exercise your choices do one of the following:

  1. Fill out, sign and return this form to us using the envelope provided (you may want to make a copy for your records).
  2. Call this toll-free number: 1 (844) 284 7195
  3. Reply electronically by contacting us through the Internet at [email protected]

Enrollment

Hours of Operation

7:00am – 11:00pm (EST) Mon-Fri

8:00am – 8:00pm (EST) Sat-Sun

1 (844) 203-9846

[email protected]

Customer Loyalty Group

(Existing Clients)

Hours of Operation

10:00am – 7:00pm (EST) Mon – Fri

1 (844) 284-7195

[email protected]

Address

PO Box 5493

Carol Stream, IL 60197

OneLoan Direct does not provide debt settlement, debt relief, or credit repair services. All loans are originated by Cross River Bank, a NJ chartered bank, member FDIC. An origination fee of up to 6% may be included in the principal loan amount that results in an APR up to 29.99%.